Frequently Asked Questions
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Are you able to accommodate special dietary needs?
Yo-Bones Catering aims to please and will always do our best to accommodate special orders. Additional charges will be applied to cover the special attention handling. *Please note while every effort will be made, our kitchen is not nut free and items may have come into contact with nuts.
Can you take care of providing rental items for my event?
Our team of event specialists can work with you on your customized rental quote, including arranging delivery/pick-up, set up and clean up. Simply ask and we can put together a rental quotation for you.
What about other event services such as flowers, decorators, DJs, live music, etc?
We work with a number of event service specialists in all these areas and more and can provide recommendations for you that fit perfectly for your event style. Just ask!
Do you have insurance?
Yo-Bones Catering carries comprehensive liability insurance and can provide documentation of this as required by venues, clients, etc.
What are your booking policies – cancellation - service charge & taxes policies?
What is the cost for your service staff? How many service staff do I need?
When do I need to confirm guest numbers for my staffed event?
We require guest numbers 7 days prior to your event. After this date, we are still able to accommodate minor increases in guest numbers up until 48 hours prior to the event. However, we are unable to accommodate decreases in guest numbers.
What is your minimum order amount?
Are the menus set in stone?
No, they are not. We are more than happy to create a custom menu or mix-and-match from our existing menus. Let us know what you are looking for, and we can make it happen.
When do I need to book a caterer?
Depending on the event, it is best to book the caterer anywhere from 2 weeks to one year in advance. Larger parties (such as weddings) are best to be booked about 6 months in advance, as the bride and groom typically need time to plan the timeline and menu with their event coordinator. Smaller private or corporate parties (including BBQ’s) can be booked as little as a week in advance, but this may limit the menu choices and availability during peak times.
I am having a small party and want a few items to supplement what I am already preparing. Do you offer take-away menus?
Absolutely we do. Depending on how hands-on or hands-off you wish to be at your event, our catering event planners can recommend menu items that are ideal for a take-away or delivery order.